Questões de Língua Inglesa do ano 2007

It can be inferred from the text that

broken windows relate to negative aspects of a place or business.

• C. Certo
• E. Errado

It can be inferred from the text that

the sooner one fixes a broken window, the fatal consequences that could result from its being ignored are minimized or eliminated.

• C. Certo
• E. Errado

It can be inferred from the text that

some people were used to riding free in subways in New York.

• C. Certo
• E. Errado

It can be inferred from the text that

windshield cleaning was illegal and that's the reason violators were arrested.

• C. Certo
• E. Errado

It can be inferred from the text that

quality customer service seems to be the key to loyal and confident customers.

• C. Certo
• E. Errado

It can be inferred from the text that

very expensive, fashionable stores do not face problems with customer service.

• C. Certo
• E. Errado

It can be inferred from the text that

an obvious lack of a dressing code can turn customers away from a business.

• C. Certo
• E. Errado

It can be inferred from the text that

time and money spent training employees on how to deal with people really pays off.

• C. Certo
• E. Errado

It can be inferred from the text that

some broken windows mentioned for New York do not differ much from those in Brazil.

• C. Certo
• E. Errado

Based on the text above, judge the following items.

It is possible that the perception factor mentioned in the text helped PETROBRAS reach an outstanding ranking.

• C. Certo
• E. Errado